AI Voice Agents — Starter Plan

Give your business an AI-powered phone receptionist that can answer incoming calls, respond to common questions, collect caller information, and guide customers toward the appropriate next step.

The Starter Plan is ideal for small businesses, consultants, local companies, and service providers that want to handle routine phone enquiries more efficiently without building a complex call automation system.

What's Included

• 1 Custom AI Voice Agent — A professionally configured AI voice agent built around your business, services, call objectives, and approved information.
• Inbound Call Handling — The AI agent can answer incoming calls through a compatible voice platform and guide callers through the agreed conversation flow.
• Custom Welcome & Call Script — Create a professional opening greeting and structured conversation flow based on how you want customer calls handled.
• Up to 15 Common Questions — Configure the agent to handle up to 15 frequently asked questions about your business, services, operating hours, locations, policies, or other approved information.
• Basic Business Knowledge Setup — Selected information from your website, FAQs, service descriptions, or supplied business material can be used to help the agent provide more relevant responses.
• Natural AI Voice Setup — Configure one suitable AI voice from the supported options available through the selected voice platform.
• Caller Information Capture — Collect useful information such as caller name, phone number, email address, enquiry type, service interest, or another agreed detail.
• Lead Capture Workflow — Important caller information can be organized and sent to one compatible destination such as email, Google Sheets, a form, or supported CRM.
• 1 Business Integration — Connect the voice agent with one compatible system such as a calendar, CRM, Google Sheets, email service, or another supported business application.
• Basic Appointment Request — Where suitable, the agent can collect appointment requirements or direct callers toward your existing booking process.
• Human Call Transfer — Configure a simple transfer or escalation option for callers who need to speak with a member of your team, subject to platform compatibility.
• Fallback Responses — The agent is configured with appropriate responses for situations where it does not understand a request or where human assistance is required.
• Call Flow Testing — The greeting, FAQ responses, information capture, included integration, and main call paths are tested before launch.
• 1 Revision Round — One reasonable revision round is included for minor adjustments within the originally agreed call flow.
• 7-Day Post-Launch Support — Receive setup-related support and minor corrections during the first seven days after launch.

What Can the Voice Agent Do?

• Answer routine incoming business calls
• Respond to common customer questions
• Collect caller and enquiry information
• Direct callers toward the appropriate next step
• Send captured lead information to a connected business tool
• Transfer selected calls to a human where supported

How AI Helps

Instead of using a traditional phone menu that requires callers to press buttons, an AI voice agent can listen to spoken questions and respond conversationally using the information and instructions configured for your business.

Business Benefits

• Handle More Routine Calls — Allow common enquiries to be handled automatically instead of requiring a team member to answer every basic question.
• Capture More Caller Information — Collect useful details from interested callers even when your team is busy.
• Create a More Consistent Call Experience — Give callers a structured response based on approved business information and call-handling rules.
• Reduce Repetitive Phone Work — Spend less time answering the same routine questions throughout the day.
• Start With Practical Voice AI — Introduce AI phone automation without paying for advanced outbound campaigns, multiple integrations, or complex workflows.

Ideal For

• Small businesses
• Local service companies
• Consultants and professional service providers
• Salons and appointment-based businesses
• Real estate professionals
• Restaurants and hospitality businesses
• Businesses receiving repetitive phone enquiries
• Companies trying AI voice automation for the first time

Why Choose the Starter Plan?

The Starter Plan gives you a complete entry-level AI receptionist rather than simply an AI voice account. It includes agent configuration, business knowledge, custom call flow, FAQ handling, lead capture, one business integration, human handoff, testing, revisions, and post-launch support.

Please Note

Voice platform subscriptions, telephone numbers, AI model usage, call-minute charges, Twilio or telecom charges, SMS, APIs, CRM subscriptions, and other third-party costs are billed separately where required. Call availability and features depend on the selected voice and telecommunications platforms.

What's Included

Full setup, integration and testing handled by our team. You receive a dashboard to monitor performance from day one.

Delivery Timeline

Your delivery timeframe is confirmed after we review the project requirements. Smaller projects may be completed within a few business days, while larger or more complex projects may require additional time.

Support

Project support is available throughout the delivery process for questions, progress updates, and delivery assistance.